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Frequently asked questions
Timeline: Selection (1-2 days) → Inspection & Paperwork (3-5 days) → Port booking (2-3 days) → Shipping (14-21 days) → Destination delivery (3-7 days). Total: approximately 4-5 weeks. Rush orders available with premium.
Price includes: (1) Vehicle, (2) 150-Point inspection, (3) Export documentation, (4) Deregistration, (5) Japan export license, (6) Container/shipping to your port, (7) Port handling. NOT included: destination import taxes/duties (your responsibility), insurance (optional), inland transport.
Yes. Every vehicle undergoes our proprietary 150-Point Digital Inspection Protocol. You receive: (1) High-resolution photos, (2) Video walkthrough, (3) Technical specification report, (4) Engine/transmission diagnostics, (5) Battery health report (EVs/hybrids). All included—zero hidden inspection fees.
Yes. We handle all Japanese export documentation: (1) Export certificate issuance, (2) Deregistration, (3) Tax clearance, (4) Customs paperwork. Your customs broker handles destination-country requirements. We provide documentation to support your broker’s work.
Warranty: 30-day mechanical inspection warranty (covers hidden defects post-delivery). After 30 days: No direct warranty, but full maintenance manual provided. We assist with spare-parts sourcing, maintenance guidance, and local service partner recommendations for first 90 days.